Devaney & Associates, Inc., is a full service advertising, markerting and public relations agency with extensive RP 1162 experience. Working closely with both the SGA and Nixon & Associates, we have created a comprehensive, easy-to-use Operator Toolkit to help SGA members achieve RP 1162 compliance. Designed for use by LDCs and transmission companies, our Operator Toolkit offers a series of customizable marketing and public relations material that address all key messages and stakeholder audiences outlined in RP 1162. The kit can stand on its own or serve as an enhancement to your company's existing communications efforts. Available for purchase through the SGA, your Operator Toolkit includes the following (unless specified otherwise, all materials are designed for use by both LDCs and transmission companies).